The right choice for your operations

The difference is in our blend of quality, convenience and customer service

Tailored support to alleviate risk and downtime

We understand that compliance, productivity and performance are critical cross-industry.  That’s why we focus heavily on quality, convenience and customer service to serve you well.  Our one-stop weighing solutions are backed by 150 years’ collective engineering expertise and the highest levels of quality assurance to ensure you receive tailored support to alleviate risk and downtime.

One-stop service

Working with one weighing partner can help to drive efficiencies in time and cost. At Northern Balance, we have the competence to calibrate, test, maintain, supply and install hundreds of makes and models of weighing equipment for laboratory and industrial applications and processes. As your single point of weighing support, we can quickly identify and diagnose issues across your entire weighing process to enhance operational efficiency, increase flexibility while improving productivity.

productivity and performance icon

Fast and reliable support

When weighing is critical to your processes, fast and reliable weighing support is essential to reducing downtime and ensuring compliance for audits. With speed and convenience in mind, we can despatch local engineers across the UK on the same day as your request1. When time is of the essence for accessing certification and tests, you can rest assured that complimentary, on-demand paperwork is available 24/7 via our online asset management system.

Customer-first approach

We understand that your operating and regulatory requirements are unique, and a standard solution is not always fit for purpose. That’s why we offer a personalised programme of standalone or turnkey support where our services fit around your environment, schedules and budgets. From complimentary servicing and adjustments for calibrations, customisable tiers of preventative maintenance programmes to full site assessments to ensure best-fit solutions, we provide bespoke access to weighing support how and when you need it.

Quality assurance

Quality is paramount in all regulated industries and we work hard to maintain our ISO 9001:2015 certification and ISO/IEC 17025:2017 accreditation to ensure quality and consistency underpin our services and satisfy your requirements.

The steps we undertake include:

  • Annual assessments of calibration procedures and engineers’ technical competencies against UKAS standards
  • Ongoing monitoring of test weights that are traceable to the National Physical Laboratory (NPL)
  • Internal auditing of certification by our in-house Quality team for adherence to our rigorous quality management system, which satisfies the requirements of both ISO 9001:2015 and ISO/IEC 17025:2017.

Our focus on quality

Northern Balance accreditations and industry bodies, (L-R): UKAS accreditation (No 0370), ISO 9001 certification (No. 0135), UK Weighing Federation logo and Safe Contractor logo