As we celebrate our 50th anniversary, we’re continuing to review and enhance our services to ensure we’re helping customers to drive quality and efficiency through our unique partnership approach. As a result, we’ve appointed Judy Broda as our Customer Relationship Manager to further strengthen our understanding of customers’ weighing goals and challenges, and to provide you with custom weighing solutions.
Daniel Egan-Sheath, Finance and Operations Director explains, ‘’Our customer-first, partnership approach is the foundation of many long-standing relationships and we credit our longevity and success to our understanding of, and personalised response to, customers’ needs”.
“The Customer Relationship Manager role is integral to helping us to build even stronger customer relationships that will be the backbone of customer success. Judy’s focus is to engage and understand customers’ short and long-term requirements. And via her consultative approach, she’ll proactively identify opportunities and solutions that will help customers enhance compliance, productivity and performance in this ever challenging market place”.
Speaking of her role, Judy Broda says, “Weighing processes play a critical part in driving quality, uptime and ultimately profitability for customers. By partnering with our customers to regularly understand their individual challenges and aspirations, we can identify the best plan of action and issues before they occur. The opportunity to support customers within their extended team in such a pivotal process is an exciting move for me. And sets Northern Balance apart as a sound choice for customers who rely on optimal service and quality.”
Judy will be in touch with introductions. Meanwhile, you can find out more about how Judy’s support can enhance your weighing processes by emailing judy.broda@northernbalance.co.uk
